DesParking’s Take on the New 10-Minute Grace Period for Private Car Parks

DesParking's Take on the New 10-Minute Grace Period for Private Car Parks

Private Car Parks to Implement 10-Minute 'Grace Period' Before Charging for Overstaying

In an effort to enhance fairness and transparency, private car parks in the UK will introduce a 10-minute "grace period" before imposing charges for overstaying. This new measure, part of a fresh code of practice to be rolled out in the autumn, aims to create a more equitable system for motorists. The code, championed by industry trade bodies such as the British Parking Association and the International Parking Community, also promises a fairer appeals process and maintains a cap on charges at £100, reducible to £60 if paid within 14 days.

However, motoring organisations argue that the new code does not go far enough in protecting drivers from unfair practices. They call for government legislation to ensure higher standards and protect "innocent" drivers from aggressive private car park operators. This new code features a single set of rules for private land operators, more consistent signage, and an "appeals charter" for drivers. Notably, the grace period allows every vehicle an additional 10 minutes after the paid time has expired before a parking charge notice is issued.

Despite industry bodies' intentions to have the new code implemented by October, private parking companies will have until December 2026 to fully comply, allowing a significant transition period.

DesParking’s Insight

At DesParking, we wholeheartedly welcome the introduction of the 10-minute grace period as a positive step towards a fairer parking system. We believe that giving motorists a bit of leeway will help reduce the stress and anxiety often associated with parking, making the experience more pleasant and customer-friendly. This aligns perfectly with our commitment to excellence, reliability, and customer-centric service.

However, while we support the new code, we understand the concerns raised by motoring organisations. It's crucial that the code is more than just a set of guidelines from within the industry; it needs robust backing by legislation to ensure that all operators adhere to the same high standards. The flexibility of the transition period until December 2026 may also delay the immediate benefits to drivers, and it is essential that this grace period is implemented effectively and promptly.

The Bigger Picture

Private car parks have long been a source of frustration for many drivers, with issues ranging from confusing signage to disproportionate fees and aggressive debt collection practices. The new code aims to address these issues, but as highlighted by the RAC and other motoring groups, a government-backed code of practice would provide more comprehensive protections.

Private car parks differ significantly from public car parks managed by local authorities, often operating under different rules and expectations. The vast number of tickets issued by private companies—9.7 million between April and December last year—underscores the need for a fair and transparent system.

Looking Ahead

As DesParking continues to evolve and expand, our focus remains on delivering a superior parking experience that prioritizes customer satisfaction and fairness. We advocate for clear signage, reasonable fees, and a supportive appeals process, all underpinned by the latest technology and best practices. The introduction of a 10-minute grace period is a step in the right direction, but it must be part of a broader effort to reform the industry and protect drivers.

Conclusion

The new 10-minute grace period for private car parks marks progress towards a fairer system for UK motorists. However, it is essential that this is coupled with legislative support to ensure widespread adherence and protect drivers from unfair practices. At DesParking, we are committed to providing an exemplary parking experience and will continue to champion policies that benefit our customers. Choose DesParking for a parking experience that goes beyond the ordinary, where convenience meets quality, and satisfaction is paramount.

Posted on 28 June 2024